I probably should know this !
In the user menu there is a battery check facility....... if you press battery check option nothing appears to happen !
Is the battery status reported in the log?
Presumably there is no real means of monitoring anything other than the voltage and when this drops below a certain value the "battery warning" is triggered
Battery Check immediately activates a battery test by switching off the AC supply and letting the backup battery supply power to the system for 2 minutes(default). If at any time during this test, a low battery condition is detected, the ac power will be turned on and a battery test fail report will be sent to the Monitoring Station.
Well can i make a suggestion .........
Anybody using this facility would be quite rightly confused by the (non) action of comfort after pressing the battery test selection.
At least there needs to be some sort of acknowledgement that the battery test has indeed taken place!
So it may be that after 2 min comfort announces battery test OK ( or failed if it fails)
Does the battery check need to be there at all ( in the menu) - perhaps removing it all together would still mean that a flat battery is reported when the check is done at what ever interval is set.
ALSO the comment about battery check reporting to the monitoring station........ presumably it does not do this by default. I wonder in all of the many tens of thousands of comfort installations how many have ever had the battery fault reported to a monitoring station !
Actually the battery check in the menu is totally redundant. .....
As comfort by default checks the battery once a day ( and subsequently reports low battery if it is low) why would any body need to check through the menu. After 10+ hears experience as an installer I have never used thus function In order to get the max life out of a battery simply leave it until comfort auto checks an d reports
In my experience a 7Ah YUASA battery will last a min of 2 years and I've known them to last up to 10 in low power consumption units.
You can only reset the Low Battery warning with a manual Battery Check. If you replace a faulty battery you do a Battery Check and the error is cleared unless you leave it in the system for 24H and wait for an automated check.
Er yes BUT if you replace the battery and don't reset it will reset anyway on the next battery check ( as you have a new battery).
So once again surely having a menu that simply confuses people is worse than having no menu at all.
It is still useful to be able to check it immediately
If there is anything wrong with the battery connection, then a battery test will give the battery alarm so you know there is a problem, instead of waiting until the installer has gone back
When we used to have the charging lamps, sometimes they blow up and do not charge the battery, so after you change the battery it still gives low battery and it is better to discover on the site
Also the way it works is the battery test duration starts from the last battery test, so if you do it manually, say at 12 PM and the duration is 24 hours it will happen at 12 PM the next day and subsequent days