Moderated by: slychiu | Topic closed |
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slychiu Administrator
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Comfort has a unique feature called Dial Test which is not found in any other alarm system This is activated by keypad keys F,3,3 and in Comfigurator > Security > Phone Numbers as shown below Select the keypad to hear the dial test on. When dial test is initiated by either method, the dialing sounds are heard on the keypad, starting with the dial tone, the DTMF dialing tones dialing the phone number, the ringback tone, and the initial voice answering. If the number is busy, the busy tone can be heard In the case of dialing to a Central Monitoring system, you can also hear the handshake tone, the DTMF signal sent to the CMS by Comfort, the acknowledgement tone reply from the DTMF, additional alarm signals from Comfort if there is more than 1 alarm, and the kissoff signal from Comfort. This is a very useful tool for diagnosing dial to cms issues. If the kissoff signal is hear and comfort hangs up, that means that the signal has been sent to the CMS, and the problem is at the CMS end Also see Guide to Testing the Security System http://www.comfortforums.com/forum127/4054.html Last edited on Saturday Mar 5th, 2016 10:38 am by slychiu |
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slychiu Administrator
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A Video demionstration of Dial Test to CMS can be seen here https://www.youtube.com/watch?v=RjyvQ-b0XfE |
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slychiu Administrator
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If doing a Dial Test to a Mobile phone programmed as Voice Phone, and if the phone is near the keypad which initiated Dial Test, please put the Phone on Mute. Otherwise because the keypad has its speaker turned on duringt Dial Test there will be feedback from the Keypad speaker to the microphone of the phone which will cause echo. More importantly DTMF keys presses may be repeated due to the feedback This problem does not occur fopr Dial In or normal Dial out (Not Dial Test) |