Comfort Home Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Dial Test
 Moderated by: slychiu
 New Topic   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Saturday Mar 5th, 2016 08:36 am
   
1st Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 4681
Status: 
Offline

  back to top

Comfort has a unique feature called Dial Test which is not found in any other alarm system

This is activated by keypad keys F,3,3 and in Comfigurator > Security > Phone Numbers as shown below


Select the keypad to hear the dial test on.

When dial test is initiated by either method, the dialing sounds are heard on the keypad, starting with the dial tone, the DTMF dialing tones dialing the phone number, the ringback tone, and the initial voice answering. If the number is busy, the busy tone can be heard

In the case of dialing to a Central Monitoring system, you can also hear the handshake tone, the DTMF signal sent to the CMS by Comfort, the acknowledgement tone reply from the DTMF, additional alarm signals from Comfort if there is more than 1 alarm, and the kissoff signal from Comfort.

This is a very useful tool for diagnosing dial to cms issues. If the kissoff signal is hear and comfort hangs up, that means that the signal has been sent to the CMS, and the problem is at the CMS end


Also see Guide to Testing the Security System
http://www.comfortforums.com/forum127/4054.html

Last edited on Saturday Mar 5th, 2016 11:38 am by slychiu



 Posted: Friday Aug 31st, 2018 04:13 am
   
2nd Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 4681
Status: 
Offline

  back to top

A Video demionstration of Dial Test to CMS can be seen here
https://www.youtube.com/watch?v=RjyvQ-b0XfE



 Posted: Thursday Nov 7th, 2019 04:55 am
   
3rd Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 4681
Status: 
Offline

  back to top

If doing a Dial Test to a Mobile phone programmed as Voice Phone,  and if the phone is near the keypad which initiated Dial Test, please put the Phone on Mute.  

Otherwise because the keypad has its speaker turned on duringt Dial Test there will be feedback from the Keypad speaker to the microphone of the phone which will cause echo.   

More importantly DTMF keys  presses may be repeated due to the feedback
This problem does not occur fopr Dial In or normal Dial out (Not Dial Test)



 Current time is 06:02 pm
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems