Comfort Home Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Iphone App - dyndns
 Moderated by: slychiu
 New Topic   Reply   Printer Friendly 
 Rating:  Rating
AuthorPost
 Posted: Wednesday Feb 17th, 2016 08:54 pm
   PM  Quote  Reply 
1st Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Hi

I am having some problems with connecting from my iPhone using the internet option.

Message : connection timeout .. system busy, Ip address is wrong.

No issues with Wi-Fi.

I can ping my dyn address and the url link takes me to the router.

Any ideas ?

 

Thanks

 

 



 Posted: Thursday Feb 18th, 2016 08:30 am
   PM  Quote  Reply 
2nd Post
tech07
Administrator
 

Joined: Thursday Jan 29th, 2009
Location: Singapore
Posts: 106
Status: 
Offline

  back to top

For remote access you need to set up port forwarding on your routereg port 1001 on the internet IP address of your router  should be forwarded to your local IP address port 1001
Without port forwarding, only port 80 is accessed which does not go to the ETH03



 Posted: Thursday Feb 18th, 2016 10:00 am
   PM  Quote  Reply 
3rd Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Hi

Thanks.

I deleted my settings on my iphone app and created new ones and it worked.

Almost like, forget this network

 

 

 



 Posted: Thursday Feb 18th, 2016 07:29 pm
   PM  Quote  Reply 
4th Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Hi

All functions on the app works as designed  via Wi-fi.

On the internet,  I can only go to the Security option and not to  Control Or Zones.

Any ideas ?

 

 



 Posted: Friday Feb 19th, 2016 12:52 am
   PM  Quote  Reply 
5th Post
tech07
Administrator
 

Joined: Thursday Jan 29th, 2009
Location: Singapore
Posts: 106
Status: 
Offline

  back to top

The app works the same through wifi or internetIt looks like you have some setting problem on your phone
check that the IP address for the Internet is correct, and you have selected the correct profile in settings when on Internet



 Posted: Friday Feb 19th, 2016 05:56 am
   PM  Quote  Reply 
6th Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Hi

I have port forwarding. I can Arm and disarm my system remotely when I am away from home ie outside my wireless range.

Just not getting full access to all the functions.

:X

 



 Posted: Friday Feb 19th, 2016 08:08 am
   PM  Quote  Reply 
7th Post
tech07
Administrator
 

Joined: Thursday Jan 29th, 2009
Location: Singapore
Posts: 106
Status: 
Offline

  back to top

If you cannot  see the zones and control menu in the app, it is because the jrlccclx file has not been imported correctlyDelete the old profile, or create a new profile, export the cclx file again and import to tthe phone agaiin.



 Posted: Friday Feb 19th, 2016 09:49 am
   PM  Quote  Reply 
8th Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Tech

I can see my zones and Control but ONLY in WI-FI Mode .

Thanks



 Posted: Friday Feb 19th, 2016 10:25 am
   PM  Quote  Reply 
9th Post
tech07
Administrator
 

Joined: Thursday Jan 29th, 2009
Location: Singapore
Posts: 106
Status: 
Offline

  back to top

That is not something that we have seen beforeif the cclx file hasbeen imported then you can see the zones and control in wifi as well as internet
There can be no difference because as far as the app is concerned, it does not know whether the connection if by local IP address (wifi) or by internet via port mapping. Both ways connect to the same local address and port
hence it has to be something wrong with your setup or connections


You seem to have 2 different profiles, one correct and 1 incorrect





 Posted: Friday Feb 19th, 2016 10:27 am
   PM  Quote  Reply 
10th Post
dcrera
Comfort Installers


Joined: Monday Aug 7th, 2006
Location: Durban, South Africa
Posts: 280
Status: 
Offline

  back to top

Thanks, will try again



 Current time is 02:46 pm
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems