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Control actions not working in Velbus
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 Posted: Saturday Feb 6th, 2016 02:45 pm
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strickers
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Hi,

I am having some trouble with velbus and the dimmer modules. I have set a response to do lights on/off. I have 3 dimmer modules and 2 x 4 channel relay switches. If I execute the response within comfigurator for the dimmer module the action works fine and for the relays. However when I try and do the same action in the android app only the relays work. The dimmer modules either dont work or seem to take the action a few minutes later. I have deleted all my previous emails, deleted the app, resent the cclx file and re-imported to the newly installed app but still get the same problem. Any help would be appreciated.

Thanks.



 Posted: Sunday Feb 7th, 2016 03:02 am
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slychiu
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Can you send the cclx file to support@cytech.biz so we can check
What works on the control emnu should work in the appDid this use to work before?Are you usng the lateest android app



 Posted: Sunday Feb 7th, 2016 10:53 am
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strickers
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Hi Chiu,

Cclx file sent as requested. I am using v1.6 of the app. No it has never worked correctly.

Thanks



 Posted: Sunday Feb 7th, 2016 11:43 am
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slychiu
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Which menu item does the dimming? I can only see on and off commands in the control menu



 Posted: Sunday Feb 7th, 2016 12:13 pm
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strickers
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At the moment I have just set them for on and off. I read somewhere on this forum that you are working on a dimming slide bar for velbus so thought I'd just wait for that.



 Posted: Tuesday Feb 9th, 2016 01:53 pm
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strickers
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Hi, Just wondering if you managed to take a look at my cclx file for any issues? Thanks.



 Posted: Tuesday Feb 9th, 2016 02:06 pm
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slychiu
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There does not seem to be anything wrong with the cclx file
But I am uncertain what problem you are having
The control menu commands are on and off
These should be working
There are no dimming commands. How do you dim using the control menu?
Which command in the control menu does not work?



 Posted: Tuesday Feb 9th, 2016 03:47 pm
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strickers
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Hi,

At the moment I am only using comfort to turn lights on and off including the dimmers. I am not using the dimming function yet. When I execute the command on/off within comfigurator it turns the lights on/off (both the replays and the dimming modules) when I try to do the same in the app only the replays turn on/off the dimmers do not seem to work in the app.

Thanks



 Posted: Thursday Feb 11th, 2016 11:55 am
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admin
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We will give you an answer to your main problem tomorrow

You mentiioned you are not able to get SayZoneName working for a zone response between 7 PM to 5 AM

The sayzonename response in your file is;

If Hours >= 19 And Hours < 5 Then
    Say ZoneName
End If

This is actually a common mistake

"Hours" is the hour of day and is a value from 0 to 23

Hence  "Hours >= 19" And "Hours < 5" cannot both be true

eg if it is 10 PM, the Hours value is 22. It is >=19, but it is not < 5

The correct statement is
If Hours >= 19 OR Hours < 5 Then






 Posted: Friday Feb 12th, 2016 02:41 am
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slychiu
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The reason why the control of Velbus dimmer using the app is because the Velbus dimming values are from 0 to 100 instead of 0 to 255
when you turn on the dimmer to 100%, the counter value in Comfort is 100. For the Apps on/off button the value 100 is shown as off. So while you can switch on the dimmer by the app, the status remains Off. If you press the On/off icon again, because it has status Off, it turns the dimmer on again

The workaround for this problem is to use the Counter Response  to convert any value >0 into 255
eg
Counter Response

If Counter 10 >0 then
    Set Counter 10 = 255
end if

The slider will not work at the moment because of the range of dimming as 0 to 100



 Posted: Saturday Feb 13th, 2016 02:10 pm
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strickers
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Hi,

Thank you for the answers. I now understand the 'hours' issue and have changed my response. All works well now :)

I also understand the dimmer issue but the fix hasn't worked. I assumed I needed to create a new response and use that in the relevant dimmer counter response? Also I had to create the response manually as the wizard didnt have the correct actions. I have not yet converted a new cclx file to my phone. Do you need to import a new .jcrlccip everytime ANY change is made in comfigurator?

Thanks.

Last edited on Saturday Feb 13th, 2016 02:11 pm by strickers



 Posted: Sunday Feb 14th, 2016 02:41 am
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tech07
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You have to convert the cclx file to send to your phone when the control menu is changed. If uncertain it is best to do it anyway
The Response wizard does support these actions
Select If  in Add Conditions window, Attribute select Counter 010 (eg) > 0Press OK to exit the condition

You will see If Counter 010 > 0Endif
Insert New actionSelect Counter and Initialise Counter 010=255

save and convert the file to your phone 
Make sure the app is closed at this stage befiore reading the email and tapping the attachment
Try the Light on buttonIf the light turns on check that the toggle state turns to ONThat shows that it is working and you can turn it off
If you still have problem send the new file to suppprt@cytech.biz



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