Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > Vocab upgrade |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > Vocab upgrade |
| Moderated by: slychiu | ||
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steven-noodles Member
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can some one please explain the process of upgrading vocab to comfort using vpg3.05 |
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steven-noodles Member
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I am unable to see any attached file |
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tech07 Administrator
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The file was too large for attachment Please download from http://www.cytech.biz/product_details.php?item_id=431 Is this what you have? If not send a phto to support@cytech.biz |
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steven-noodles Member
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Ya this is what i have thanks, i did the voice upgrade but still my keypad has no voice |
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slychiu Administrator 
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Did the vocabulary upgrade complete without errors? If so it may not be a vocabulary problem It may be a speaker problem or connection Can you hear the key beeps when you press the keys of keypad? |
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steven-noodles Member
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i used the vpg to upgrade the voice manually, if i try use the configurator i keep getting error message 6 for a full vocab upgrade and error message 17 for a sentence upgrade, yes i can hear the keypad beeps when i press a button |
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tech07 Administrator
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What happened with the VPG upgradedid it complete? What were the state of the LEDs at the end?was there are any errors? |
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steven-noodles Member
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ya the vpg completed the upgrade, there was no errors, when the upgrade finished the green led came back on |
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tech07 Administrator
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If there were no errors then the vocabulary should be oK and it may be other pronlemCan you use a phone to dial in and sign in and see if you can hear voice The Voice connection or cable may be wrong or broken |
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steven-noodles Member
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I have no phone set up on comfort, do i just connect a phone to tel in part of the comfort |
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tech07 Administrator
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Connect the phone on the TEL OUT side of Comfort Lift the phone. You should hear "Please sign in" That shows the voice is OKpress * code #you should hear "welcome security off, press 1 ..." |
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steven-noodles Member
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Thanks for the reply, it will be after the weekend before i get to try this, i will let you know how i get on |
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steven-noodles Member
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i tried connecting the phone to comfort but cannot hear any voice |
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slychiu Administrator
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Can you send the board for repair?what is the serial number? |
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