Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Arming and Disarming > Intermittent Alarm Trigger After Few Days |
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joshua963 Restricted
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I'm having this issue whereby the client's home which is currently vacant has this issue of Alarm Being Triggered Intermittently. I have 2 questions here : 1) How do I check the event log on the keypad from Engineer Menu ?2) How do I set/reduce the Zone Sensitivity from Engineer Menu ? I don't have the UCM with me at the moment. Please advise. Thank you. |
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admin Administrator
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1) How do I check the event log on the keypad from Engineer Menu ? Press F+5 on the keypad. No need to go to engineer Menu, although you can refer to Engineer Menu programming manual 2) How do I set/reduce the Zone Sensitivity from Engineer Menu ? You cannot change zone sensitivity from engineer menu easilyChoose a different zone type instead If you are programming using keypad download worksheet according to Optimum or Ultra models from http://www.cytech.biz/worksheets.html You also need the Engineer Menu Programming manual from http://www.cytech.biz/engineer_menu_programming_manual.html It is recommended to get a UCM and use Comfigurator for programming, it would be much easier |
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joshua963 Restricted
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Going through the event log, the latest triggered zone should be announced the first right ? |
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admin Administrator
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The event log starts from the earliest event The date and time is announced before each event You can navigate by pressing 1 for next, 2 for previous, 3 for next day, 4 for Previous day, 0 for 1st event, 9 for last event if you use UCM and comfigurator to read event log then you can save it as a file |