Posted: Wednesday Jan 28th, 2015 12:56 pm |
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1st Post |
CytechMartin
Cytech
Joined: | Monday Oct 13th, 2014 |
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Posts: | 47 |
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Hi All
Currently I am learning Comfort Client, I find it is a very user-friendly software. For a beginner, it does not take a long time to be familiar with everything.
But I have 2 doubts, firstly, when I select "Click Response" of object, in "Click Response Type",I select "Comfort" and in "Comfort Response" , I select the response I want to execute. Furthermore, for "Click Response Set" , the setting is "Set(Off), Enabled(True)".
It seems that when I click the icon, the corresponding response will be executed.
But only when I select the response of Control Menu in "Comfort Response", the response will be executed, if I select other response in "Comfort Response", I click the icon, the response will NOT be executed. This is a BUG or somewhere I did wrongly.
Secondly, same in "Click Response" section, I can see there is a "Click Response Set". For the "Set" setting, when the setting is ON, you can click the icon to execute the response as many times as you like. But when the setting is OFF, it allows you to click the icon 1 time only. e.g. My response is to toggle the light. when the setting is ON, I can click as many times as I like, the response works fine. But when the setting is OFF, I can click the icon 1 time only to turn on the light. If I click more, it has no response. What is purpose of this?
I am using the Comfort Client 4.1.7.5 now.
Regards
Martin
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Posted: Thursday Jan 29th, 2015 12:09 pm |
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2nd Post |
juwi_uk
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Hi
The normal confusion here is that the "set" states reference the off/on/dim state of the object based in data returned from Comfort.So on the "off" set you need the response to turn ON and on the "off" set you need the response to turn OFF; ie people normally have the responses on the wrong sets.
When you click an object (when logged in) it should send the response to Comfort and you can see that as outgoing command in the monitor panel. When comfort responds back confirming the data change the state should be changed and the correct click responses set then made available. Have you set the object state to on/off or on/off/ramp?
Anyway send the floorplan xml and the log file and i can check your configuration.
Ju
Last edited on Thursday Jan 29th, 2015 12:13 pm by juwi_uk
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Posted: Friday Jan 30th, 2015 12:05 am |
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3rd Post |
juwi_uk
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btw CytechMartin, I see you are testing as a non-registered user. Talk to Chiu as I gave him lots of licenses you can use at Cytech.
Regards
Julian
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