I have a Comfort II system. At 1am this morning whilst in bed I heard the keypad announce "security off" despite the fact that know one had disarmed the system, this was very surprising and I have ever had this happen before. This morning I checked the log and it told me that a "system reset" had been performed, i had nothing to do with this, the system did it itself.
Why did this happen.
If the system had been armed, would this still have happened and if so, would the system have become disarmed? Thanks for your help.
System Reset means that Comfort was reset. There are various possible causes. There may be an error in one of the Responses which calls itself. This is an endless loop that forces a reset. It could be due to encountering a drop in voltage, or an internal error.
Resetting the system will not disarm the system, as vangelis says. It will arm back to the same mode
If it has happened only once, I would not worry about it. If it happens regularly then it may be an error in the Responses mentioned above
Ok thanks for the feedback. Whilst it's possible the voltage could drop, the backup battery was only replaced last year. As this has only happened once, Ill monitor the system and see if it occurs again. Many thanks.