Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > System restarts when opening the Garage Door |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > System restarts when opening the Garage Door |
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Howser Member
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I had two cases where when opening the garage door, the control panel did a soft reset. The first occurrence the alarm was in day mode (which was a concern as the panel takes a while announcing zones before re-arming). I looked at the logs and found the following
The same issue was in my older logs
I am using Comfigurator 3.9.2 with Ultra II version 7.061, two slaves (version 6.068) |
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slychiu Administrator 
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DSP Voice Reset occurs when the voltage to the DSP falls to a low level and the voice is disabled to prevent corruption and lost voice. Comfort automatically resets itself to recover the voice, hence "Voice Reset" The garage door operation may have caused the voltage on the system to drop momentarily. Perhaps due to a noise spike or could it be a problem with the backup battery? |
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Ingo UCM Pi Users 
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Running the garage door motor from the Comfort 12V supply? |
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Howser Member
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Ingo wrote: Running the garage door motor from the Comfort 12V supply? No, the garage door has it's own 24 volt battery. |
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Howser Member
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slychiu wrote: DSP Voice Reset occurs when the voltage to the DSP falls to a low level and the voice is disabled to prevent corruption and lost voice. Comfort automatically resets itself to recover the voice, hence "Voice Reset" The main panel is some distance away from the Garage, and they are not even connected to the same power source phase. I had a look at other logs I saved prior to noticing the two occurrences I stated, and there is an additional DSP Voice reset that did not occur when the garage door was open. |
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slychiu Administrator
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Perhaps some instability of the AC power supply or surge getting into the system from outside The DSP reset /restore is a protective mesaure which may prevent the loss of voice |
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