Comfort  Automation/ Security System Forums Home
Comfort Automation/ Security System Forums > Products > Door Stations > How to get the Door Station to Dial out in Away Mode

 Moderated by: admin  
AuthorPost
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

Go to Security Types > Alarm Types > and select Doorbell Alarm

Enable dialout checkbox and the phone index to dial to in the event of doorbelll in Away Mode as shown below




Note that dial out for doorbell alarm works only in Away or Vacation Modes not Security Off or Night Mode

In Off or Night Mode, the door station will ring the house telephones

phil1155
Member
 

Joined: Friday Nov 9th, 2012
Location:  
Posts: 48
Status: 
Offline

  back to top

Hi Chiu,I dont succeed making comfort call my cell when away mode and someone ringing at the doorphone.I tested the "calling my cell" function ( phone numbers initiate test). My cell gets the call.I run the "Door chime" response  (from comfigurator). It does ring bell ok, does send the sms I added to the response. I am confused with the "activate doorphone" the response includes. I guess it is the function that brings the doorphone and the keyapd together. In security mode it works. In away, I cannot say. Is "activate doorphone" the instruction that connects the doorphone to the cellphone?I checked the above recommendations.
What else should I check to get this cellphone connected to the doorphone in away mode?Thank you

Swiss-Toni
UCM Pi Users


Joined: Thursday Sep 15th, 2011
Location: Greater London, United Kingdom
Posts: 349
Status: 
Offline

  back to top

I believe you have to go into Alarms, Phone numbers and make sure that the number you are using is asigned as phone. Also I cant see it on the screen shot you sent but are you working in engineering mode as the "Alarms" is not showing?

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top



Yes, Alarm Types > Doorbell as shown in the screenshot is the way to dial out when doorbell is presed in Away Mode. In above screem it will dial to phones 1 and 2 (which are programmed in Phone numbers


"Door chime" response gives a ding dong sound on the keypad

You dont need to use any responses

phil1155
Member
 

Joined: Friday Nov 9th, 2012
Location:  
Posts: 48
Status: 
Offline

  back to top

Thanks for the tips. Yes I guess my problem came from having twice a user with same phone numbers , one vith voice, one with sms.

When I cut the call on my cell, after being in dialog with the doorphone, I hear the cell phone busy tone on the door phone. Is there a way to avoid this tone to be heard on the doorphone? The visitor can understand that there is no one at home.

slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top

The problem is that it takes a few seconds to detect that the called partyu has hung up the call so the tones have to be heard.



UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems