My Comfort II system died yesterday.
It's completely dead (no lights, keypad dead, just a mains-hum from the controller), the AC supply is OK.
I touched the voltage regulator and it was extremely hot so I powered it down and disconnected everything. Even with just the AC connection onto the board the voltage regulator 'boils' and there's no LEDs on.
So I fear it's fried
We did have a very bad thunderstorm the other day and my home phone (which is connected to Comfort) has failed too, so I suspect that's not a coincidence.
The board looks fine visually.
I contacted the UK company I purchased the board from (SmartPowerShop) has stopped selling Cytech kit as has the only other UK company I'm aware of (Ivory Egg).
Any thoughts anyone.
Dils wrote: Try Laser business systems, they also sell Comfort
Thanks for the thought, I gave them a call and they were indeed helpful. They've offered to look at the board, but also said that any repair would need to be done back at Cytech.
First I thought I'd see if Cytech can offer/do anything, since I'm 100% sure it's dead. Hopefully they can since I don't fancy splashing out £350+ on a new one
Can you confirm what the 'upgrade' cost would be (and is that for an exact replacement or an upgrade as it's implied).
Alternatively i you can repair it is there a fixed-rate cost or will it depend on the nature of the repair.
FYI the board is a CM9000-ULT.