Comfort Automation/ Security System Forums > Products > KP06/KP06A/KP04A Keypads > zone status error on keypad |
Comfort Automation/ Security System Forums > Products > KP06/KP06A/KP04A Keypads > zone status error on keypad |
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avney88 Member
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I am having a problem with the activated zone status that is being shown on the keypad (KP-06). When I first upload the configuration all triggered PIR's will show correctly on the panel, However, after some time the display will revert to showing "kitchen kitchen kitchen kitchen " no matter what PIR or door is triggered. I have checked the config thoroughly but cannot see any errors. Is this a bug in the system? and if so is there a work around? I am using version 3.7.8.0 of the configurator. On another subject - should I be able to ping the comfort from my PC via the eth3 module? I am managing to communicate with the Comfort via the configurator without any problems, but was just wondering if ping responses were blocked somehow? Thanks in advance. Avney |
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ident Administrator 
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can you send us your cclx file to support@cytech.biz so we can take a look You can ping your UCM/ETH03 from your PC using the IP address assigned by CS Manager eg ping 192.168.1.2 If you can communicate via Comfigurator then you can ping it |
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ident Administrator
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This has been confirmed to be due to a firmware bug in KP06 which occurs under specific conditions. The bug has been fixed in firmware 6.008, please see http://www.comfortforums.com/forum114/3769.html for details |
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avney88 Member
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Thank you. I can confirm this Firmware has fixed the problem on my KP06 keypad. |
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