Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > No voice on keypad |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > No voice on keypad |
| Moderated by: slychiu | ||
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ArtIntelli Member
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Good day. Please assist. I have a Comfort II Ultra with Firmware Version 7.046, a KP04 LCD 1.019 & a UCM USB with Firmware Version 7.028. After a lightning storm the voice is gone and the keypad says "NO TEXT DATA DOWNLOAD ABORTED". When attempting to upgrade the vocabulary (It is myma36 now, I have tried to upgrade to 36 & 37 with the same result) I get error "Vocabulary Upgrade failed with error code 6. Please try Vocabulary Upgrade again. When attempting to upgrade the Sentence Tables I get error "Sentence Upgrade failed with error code 17. Please try Senence Upgrade again." Thank you David |
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slychiu Administrator 
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It looks like the lightning may have damaged the voice in flash, I am afraid You can return the comfort pcb for repair or you can buy the Dsp section (right half of the pcb) Please send an email to support@cytech.biz |
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ArtIntelli Member
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Hi there. Thanks for the rapid response! I feared as much. I will ask my client what he wants to do. David |
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