| Posted: Sunday Oct 27th, 2013 07:45 pm |
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ComfortGeek
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Have a large comfort system but need more than 8 keypads!
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| Posted: Thursday Mar 13th, 2014 04:30 pm |
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ident
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I was just told by R&D that the KP04 and KP05 can already accept ID of up to 15!
However we need to check if Comfort can poll 15 keypads. There also needs to be a change in Comfigurator to allow 15 keypads to be scanned
More news soon
KP06 and KT03 will be updated in the future
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| Posted: Thursday Mar 13th, 2014 10:13 pm |
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ComfortGeek
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That would be just amazing if you could do this!
I look forward to hearing.
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| Posted: Thursday Mar 13th, 2014 11:45 pm |
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Ingo
UCM Pi Users
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Would that map to the 'never implemented' 61H-6FH range?
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| Posted: Friday Mar 14th, 2014 05:34 am |
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ident
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There is no need for a new ID range
Keypads IDs are currently 41 to 48 for 1 to 8. for 15 keypads the IDs would be extended 49H to 4FH
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| Posted: Friday Mar 14th, 2014 07:14 am |
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Ingo
UCM Pi Users
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Ah... so keypads are still a possibility for the future :-)
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| Posted: Monday May 12th, 2014 10:26 am |
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| Posted: Friday May 16th, 2014 10:01 am |
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dcrera
Comfort Installers
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Hi
387 has been a bad move for me.
System prompted me to upgrade from 386 to 387.
Prompted to scan modules and keypads. Comfort polled 15 keypads !!!
Now my system is stuck on communication failure on key pad 8. Daa  , I only have one keypad.
Uninstalled 387 and and when back to 386. When the flash Comfort logo loads on start up, it reports version 387.
Since going back to 386 all scans crashes the system.
Now that I downloaded from PC to Comfort using 387, how do I recover to a true 386 version ?
Thanks
Attachment: com387.jpg (Downloaded 58 times)
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| Posted: Friday May 16th, 2014 10:46 am |
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juwi_uk
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Have you opened
C:\Program Files (x86)\Cytech\Comfigurator 3\Config\iomap.cym
up in notepad and check if the entry is there for your comfort file system version? as the error is suggesting it is missing?
I'm on filesystem 34 so see this (screenshot) just before the start of the filesystem 35 section.
Note on mine there is also another file in the C:\Program Files (x86)\Cytech\Comfigurator 3 folder but this has no MaxKeypad entries.
Julian
Attachment: 2014-05-16_07-31-53.png (Downloaded 56 times) Last edited on Friday May 16th, 2014 11:05 am by juwi_uk
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| Posted: Friday May 16th, 2014 11:11 am |
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10th Post |
ident
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It appears that the iomap.cym file have not been updated for Comfigurator 3.8.7
In Comfigurator, can you go to File > Update Defaults
You need to have an Internet connection
This should update the defaults from the server
Then open the file again and scan for all modules
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| Posted: Friday May 16th, 2014 11:38 am |
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Pharris14
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I am new to Comfort and I am building a test system and I have the same keypad problems as dcrera. I have two keypads in the system but it sees 15. I have tried the "update defaults" but the problem remains.
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| Posted: Friday May 16th, 2014 11:52 am |
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ident
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did you restart comfigurator after updating defaults?
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| Posted: Friday May 16th, 2014 05:47 pm |
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Pharris14
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Hi, yes, I updated the file then logged out of Comfigurator and logged back in again, Keypads 9 to 15 reappeared and keypad 8 shows a comms error.
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| Posted: Friday May 16th, 2014 05:54 pm |
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14th Post |
dcrera
Comfort Installers
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Hi
Why can't we go back to 386 with a back up cclx file ?
Why is it still showing version 387 on the flash screen ?
Thanks
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| Posted: Friday May 16th, 2014 06:47 pm |
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15th Post |
dcrera
Comfort Installers
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Hi
I think I got this.
I manually deleted all but the keypads I require and downloaded from PC to Comfort.
No comms issues thus far
Thanks
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| Posted: Friday May 16th, 2014 07:17 pm |
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Pharris14
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Excellent, I have just tried the same and it looks OK.Thanks to all for you help.
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| Posted: Monday May 19th, 2014 08:37 am |
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ident
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This phantom keypad problem where keypads 9 to 16 appears as "not polled" occurs when Comfigurator 3.8.7 to 3.88 is used and Comfort has just reset.
Upgrade to comfigurator 3.8.8, go to File > Update Defaults to update the default files to Comfigurator. This should fix the problem
Also this is fixed in Firmware 7.057
Last edited on Monday Jun 2nd, 2014 06:26 am by ident
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