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KP05 Language problem
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 Posted: Monday Apr 1st, 2013 09:20 pm
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sppooky
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Hi i have installed 2 keypads - KP04 and KP05.

KP04 has firmware 1.017 and KP05 has firmware 0,007

Problem is KP05 is showing the text in a different language, i.e. instead of security off it says 'sdctphtx odd'. I have pressed * and 1 to download the vocabulary from the comfort panel, but it didn't change anything. Does it need a firmware upgrade?



 Posted: Tuesday Apr 2nd, 2013 01:21 am
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hendy
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Is there a voice menu coming out from the KP05 when you sign-in?



 Posted: Tuesday Apr 2nd, 2013 04:05 pm
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sppooky
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Yeah when I sign in using *code# I get the voice menu in English:- security off, press 1 for messages etc. it's just the text displayed isn't in English.



 Posted: Wednesday Apr 3rd, 2013 01:38 am
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ident
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We suspect it is not a language problem, but a fault on the LCD
Some characters are not displayed correctly

  'sdctphtx odd'

  'security off'

Please return to your distributor for replacement or repair



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