| Posted: Monday Apr 1st, 2013 09:20 pm |
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1st Post |
sppooky
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| Joined: | Friday Dec 21st, 2012 |
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Hi i have installed 2 keypads - KP04 and KP05.
KP04 has firmware 1.017 and KP05 has firmware 0,007
Problem is KP05 is showing the text in a different language, i.e. instead of security off it says 'sdctphtx odd'. I have pressed * and 1 to download the vocabulary from the comfort panel, but it didn't change anything. Does it need a firmware upgrade?
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| Posted: Tuesday Apr 2nd, 2013 01:21 am |
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2nd Post |
hendy
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| Joined: | Wednesday Sep 19th, 2007 |
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Is there a voice menu coming out from the KP05 when you sign-in?
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| Posted: Tuesday Apr 2nd, 2013 04:05 pm |
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sppooky
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Yeah when I sign in using *code# I get the voice menu in English:- security off, press 1 for messages etc. it's just the text displayed isn't in English.
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| Posted: Wednesday Apr 3rd, 2013 01:38 am |
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4th Post |
ident
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| Joined: | Wednesday Aug 9th, 2006 |
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We suspect it is not a language problem, but a fault on the LCD
Some characters are not displayed correctly
'sdctphtx odd'
'security off'
Please return to your distributor for replacement or repair
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