Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Keypad > Keypad Upgrade to KP04 |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Keypad > Keypad Upgrade to KP04 |
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Howser Member
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I decided it was about time I upgraded my keypad, so upgraded to KP04 (Firmware 1.017, Comfort II Ultra with firmware 6.027, UsbUcm 6.008) over the weekend. I must say, it looks better and shows way more than my old keypad. There is one issue though. After successful Text Synchronisation, when I go into the event log, what the keypad shows and says are two different things, e.g Zone Bypass is displayed as such, but spoken out as "Zone Trouble". What could be causing this? |
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slychiu Administrator 
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The vocabulary version in your Comfort is probably not upgraded to the latest Version 36 Check the System Vocabulary version in Transfer > System Information Ultra 6.027 expects the latest vocabulary You can upgrade the vocabulary using Comfigurator > Transfer > Upgrade Vocabulary However if it is not a big problem I suggest that you leave it alone Vocabulary upgrade takes more than 20 minutes and if there is an interruption of the transfer it needs to be done all over agan, or if it is not successful for any reason thehn the voice is lost |
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Howser Member
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System Vocabulary Version is 36. |
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slychiu Administrator
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Try doing *1 on the keypad to sync the text on the keypad with the vocabulary |
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Howser Member
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slychiu wrote:Try doing *1 on the keypad to sync the text on the keypad with the vocabulary I did that again today, and still the problem persists. |
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ident Administrator 
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It appears there may be a problem. We will investigate and report back |
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ident Administrator
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We have confirmed a bug in ULT 6.027 firmware in the announcement of the Event Log. The LCD display of the event log is correct as well as the Event Log read by Comfigurator Please upgrade to the attached firmware Attachment: ULT6_028.zip (Downloaded 7 times) |
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Howser Member
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Thanks, will upgrade and test. |
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Howser Member
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Just wanted to report that I upgraded the firmware and the issue seems to be resolved. Thanks for the speedily fix. |
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