Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Keypad > Error of the words on the keypad KP04 |
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Canha Member
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Hi I have a cytech system installed and yesterday i was making some tests, and suddenly the words that is shown on the keypad changed and now it doesn't make any sense. I've downloaded the vocab file again(.bin portuguese file) and downloaded it to the keypad (pressing *1) and nothing seems to work. The vocab file had been downloaded weeks/months ago and worked fine untill now. The keypad KP04 has a 1.017 firmeware. I've seen a EEPROM inside the keypad, but it is 64kB. Can I reset the EEPROM using the one that is on the UCM/Eth that is 256kB? Any other solution? Thanks |
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ident Administrator
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Did the vocab download work? Did the *1 complete downloading? What exactly is not working? |
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Canha Member
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Hi ident Yes, it worked fine..those downloads worked fine.. ohh..and I forgot to say, the SMS received are ok. The alarm zones anounced are correct. The problem is just on the keypad. The correspondent words defined on the comfort and on the keypad are wrong. I think that is something about the sentence table on the keypad. |
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ident Administrator
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This may be a translation problem with the portuguese bin file which was made by another portuguese company Is this the bin file that was originally in the Comfort? or is it a new file that was give to you Have you use this bin file on other Comfort? |
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Canha Member
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Hi ident No, this wasn't the original. The file in cause had been downloaded over a year ago and it worked fine untill now. I've downloaded today a english bin file, and it was ok. Then, i've downloaded the portuguese bin file again and it was still wrong. The difference now is that the mischanged words wasn't the same as before. I've alredy used this file in another 2 projects and they are both ok (as well as were this one untill yesterday). can I change the EEPROM 64kB chip that is installed inside the keypad? |
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ident Administrator
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Yes you can change it with one from another KP04 But if the sentence Upgrade and *1 were successful then the result shoould be te same, it cannot be different |
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Canha Member
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Hi ident I've changed the EEPROM form the keypad04 and downloaded the vocab and there is still a mistake about it. I think there might be a bug on the new Comfigurator software (3.5.2 beta), because it was the only change that I've done since the last time. I've alredy uninstall it and install the 3.4 comfigurator but it didn't solve the problem. Here is the vocab file file that I've used and please take a look and test it to make sure if is this the problem. Attachment: Marta32.zip (Downloaded 4 times) Last edited on Monday Aug 20th, 2012 11:19 am by Canha |
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ident Administrator
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We have not receibed the file PM will not allow attachments so please send to support@cytech.biz |
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Canha Member
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Hi ident I've realized that issue after the reply. The attachment is on the previous post, diffined as "Marta.zip". Today i've changed the keypad04 for a keypad03, and the zone announcements are wrong too. |
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Canha Member
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Hi ident Are there any news?! I need this to end up the cytech project. Thanks |
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ident Administrator
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We have done a vocabulary upgrade for the marta.bin file The words announced is the same as the LCD Display. There is nothing wrong with the bin vocan file However If I select Portuguese Residential in my Comfigurator, the words are not the same as the words announced or displayed on the LCD Is this the problem that you mean? This is because the Marta.bin file uses differebt word numbers than the Portuguese residential configuration that is in Comfigurator In Comfigurator > Config folder there is a file called vocab.cfg which has the contents below >WordList 00=Standard Residential,cs-wl-std.cfg,sentence.cfg 01=Chinese Residential,cs-wl-ch.cfg,sentence-ch.cfg 02=UK Residential,cs-wl-uk.cfg,sentence.cfg 03=Italian Residential,Italres.cfg,sentence-it.cfg 04=Pagewatch,cs-wl-pw.cfg,sentence.cfg 05=English Residential,newengwl.cfg,sentence.cfg 06=Australian Residential,cs-wl-au.cfg,sentence.cfg 07=Thai Residential,thai.cfg,sentence.cfg 08=Spanish Residential,spanish.cfg,sentence_spa.cfg 09=English Industrial,indus.cfg,sentence.cfg 10=Chinese Residential,chinese.cfg,sentence-ch.cfg 11=Portuguese Residential,portuguese.cfg,sentence-port.cfg 12=Thai Residential C1,cs-wl-th.cfg,sentence.cfg The entry for Portuguese Residential uses portuguese.cfg These are text files which determine which words correspond to the word numbers You can open the cfg files using a text editor The Marta.bin file must have been done by someone who made a different portuguese.cfg file or has a different filename for portuguese in vocab.bin It may have worked before because you had the correct cfg files in Comfigurator But when you upgraded to a new Comfigurator, the old files were overriden Can you get the previous vocab.cfg file and the portuguese.cfg fiies that you used before? |
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Canha Member
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Hi ident Probably it could be the reason why its wrong. When the keypad started the with the wrong announcements i've downloaded only the .bin file and not the other two .cfg files. I will download the other two files, and try again and I will let you know soon as possible. Thanks for you attention. |
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ident Administrator
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Thanks, can you send the 2 cfg files so that we can help others with the same problem in future |
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Canha Member
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Hi ident Still not working. I'll send the files that I used for this project. Thanks Attachment: Marta32.zip (Downloaded 5 times) |
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slychiu Administrator
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Your problem is that the person who provided the marta32.bin file modified the vocab.cfg and provided the cs-wl-pt.cfg file which is the wordlist In the modified vocab.cfg Portuguese Residential points to cs-wl-pt.cfg When you installed a new Comfigurator, the default vocab.cfg wil override the modified vocab,cfg hence Portuguese Residential would point to portuguese.cfg which is not the same wordlist as marta32 I have attached a new vocab.cfg file which adds a new entry Portuguese Marta which points to cs-wl-pt.cfg Save this to Comfigurator > config folder When you open your cclx file, select Portuguese Marta instead of Portuguese Residential in Modules and Settings > Wordlist This will select the correct wordlist Save a copy of the vocab.cfg file under a diferent name so when you upgrade comfigurator, you can rename it back to vocab.cfg Attachment: vocab.cfg (Downloaded 20 times) |
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Canha Member
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Hi slychiu I've alredy edited the file and it's working fine now. I didn't noticed this change before. Thanks very mutch for your attention. Avelino Canha |