Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Comfort I Issues > Latest UCM/USB with old Comfort I Ultra |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Comfort I Issues > Latest UCM/USB with old Comfort I Ultra |
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Howser Member
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Would I be able to use the latest UCM/USB to transfer a configuration from Comfort I Ultra (Action 4.227) using Comfigurator 3.3.3.0? |
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ident Administrator 
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Yes that should be able to work |
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Howser Member
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Thanks. My next question is, besides the file system described here... http://www.comfortforums.com/forum92/2122.html, is there any automated conversion process from a Comfort I configuration to Comfort II? Last edited on Monday Oct 24th, 2011 06:32 pm by Howser |
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slychiu Administrator 
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Yes you can easily convert a comfort 1 config to Comfort 2 using File > Convert File System You can convert a Comfigurator 2 ccl file to Comfigurator 3 using File > Save as cclx |
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Howser Member
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Hi, I am using Configurator V3.3.3.0 and when I try Convert File System Version to (from Comfort I Ultra : 24) to (Comfort II Ultra) 34, I get the attached error. Attachment: Comfort Convert Error.jpg (Downloaded 48 times) |
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ident Administrator
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Can you send the file you tried to convert to support@cytech.biz |
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Howser Member
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File sent to support@cytech.biz. |
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ident Administrator
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We are looking at the error thanks |
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ident Administrator
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There was a missing parameter in Sensor Responses, perhaps because your original file was too old or was corrupted The corrected file has been sent to your email Please test and let us know |
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Howser Member
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Thanks, will do once I have the file and let you know. |
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Howser Member
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Got the file and tested the convert. No errors. Will make some time and load it. Is it safe to load the edited Comfort I project into the old Panel? |
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ident Administrator
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I am not sure which you refer as the old panel, do you have a new and old panel? Comfigurator 3.3.3 will prevent you from writing the wrong file system into a Comfort |
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Howser Member
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ident wrote:I am not sure which you refer as the old panel, do you have a new and old panel? File System 24 into Comfort I (the old panel). |
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ident Administrator
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You can write the file to Comfort 1 Pro if it is File system 24 and have not converted to File System 34 (for Comfort II Ultra) |
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Howser Member
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I managed to load the converted project into the Comfort II panel. All looks good. The only thing I noticed (in the event logs) was two events (one after the other) are announced for each user signin, am I doing something wrong? Last edited on Wednesday Nov 30th, 2011 01:20 am by Howser |
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ident Administrator
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No events sometimes seem repeated, but it is normal |
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