| Posted: Monday Oct 24th, 2011 02:21 pm |
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Howser
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Would I be able to use the latest UCM/USB to transfer a configuration from Comfort I Ultra (Action 4.227) using Comfigurator 3.3.3.0?
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| Posted: Monday Oct 24th, 2011 02:53 pm |
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ident
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Yes that should be able to work
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| Posted: Monday Oct 24th, 2011 05:16 pm |
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| Posted: Tuesday Oct 25th, 2011 02:32 am |
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slychiu
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Yes you can easily convert a comfort 1 config to Comfort 2 using File > Convert File System
You can convert a Comfigurator 2 ccl file to Comfigurator 3 using File > Save as cclx
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| Posted: Wednesday Nov 16th, 2011 04:50 am |
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5th Post |
Howser
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Hi,
I am using Configurator V3.3.3.0 and when I try Convert File System Version to (from Comfort I Ultra : 24) to
(Comfort II Ultra) 34, I get the attached error.Attachment: Comfort Convert Error.jpg (Downloaded 48 times)
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| Posted: Wednesday Nov 16th, 2011 05:28 am |
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ident
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Can you send the file you tried to convert to support@cytech.biz
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| Posted: Wednesday Nov 16th, 2011 05:33 am |
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| Posted: Thursday Nov 17th, 2011 11:41 am |
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ident
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We are looking at the error thanks
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| Posted: Friday Nov 18th, 2011 07:15 am |
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ident
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There was a missing parameter in Sensor Responses, perhaps because your original file was too old or was corrupted
The corrected file has been sent to your email
Please test and let us know
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| Posted: Friday Nov 18th, 2011 09:03 am |
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| Posted: Monday Nov 21st, 2011 05:20 pm |
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Howser
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Got the file and tested the convert. No errors. Will make some time and load it.
Is it safe to load the edited Comfort I project into the old Panel?
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| Posted: Tuesday Nov 22nd, 2011 01:49 am |
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ident
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I am not sure which you refer as the old panel, do you have a new and old panel?
Comfigurator 3.3.3 will prevent you from writing the wrong file system into a Comfort
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| Posted: Tuesday Nov 22nd, 2011 06:59 am |
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Howser
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ident wrote:
I am not sure which you refer as the old panel, do you have a new and old panel?
Comfigurator 3.3.3 will prevent you from writing the wrong file system into a Comfort
File System 24 into Comfort I (the old panel).
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| Posted: Tuesday Nov 22nd, 2011 11:10 am |
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ident
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You can write the file to Comfort 1 Pro if it is File system 24 and have not converted to File System 34 (for Comfort II Ultra)
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| Posted: Wednesday Nov 30th, 2011 01:20 am |
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Howser
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I managed to load the converted project into the Comfort II panel. All looks good.
The only thing I noticed (in the event logs) was two events (one after the other) are announced for each user signin, am I doing something wrong?Last edited on Wednesday Nov 30th, 2011 01:20 am by Howser
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| Posted: Wednesday Nov 30th, 2011 04:00 am |
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ident
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No events sometimes seem repeated, but it is normal
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