| Posted: Friday Apr 1st, 2011 11:06 am |
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1st Post |
marinoss
Comfort Distributors
| Joined: | Tuesday May 30th, 2006 |
| Location: | Nicosia, Cyprus |
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Has anyone experience this problem: when you touch an icon a square appears at the point you touch which makes the icon to disappear. Touching the screen at various points creates a lot of blank squares making the screen unusuable. To clear the blank squares you have to go to another page and come back.
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| Posted: Friday Apr 1st, 2011 01:00 pm |
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2nd Post |
| Posted: Tuesday Apr 5th, 2011 06:50 pm |
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3rd Post |
marinoss
Comfort Distributors
| Joined: | Tuesday May 30th, 2006 |
| Location: | Nicosia, Cyprus |
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Hello, before installing the keypad to the customer we upgraded it to firmware 1.007.
Could you please confirm that the firmware you suggested (1.010) fixes this problem since we would like to visit the customer and provide a solution rather than go there and experiment.
Thanks!
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| Posted: Wednesday Apr 6th, 2011 12:06 am |
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4th Post |
HeFeng
Cytech
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Hi, Marinoss,version 1.010 is mainly for fixing the problem happened in portrait setting. Please download from http://www.cytech.biz/kt03_firmware.html
The problem you mentioned never happens in landscape setting, but may happen in portrait in some cases. If your setting is portrait, version 1.010 can solve the problem,anyway, we suggest the customer always use the latest version, and we will provide the customer more easier way to upgrade the firmware in the near future!Last edited on Saturday Apr 9th, 2011 09:44 am by
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| Posted: Wednesday Apr 6th, 2011 06:55 am |
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5th Post |
marinoss
Comfort Distributors
| Joined: | Tuesday May 30th, 2006 |
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Just to confirm that the setup to our customer is in portait. So we will do the upgrade and let you know of the results.
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| Posted: Saturday Apr 16th, 2011 04:49 pm |
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gazza
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Hi Marinoss,
I have the same problem - currently 1.007, in portrait.
I will be upgrading to 1.010 soon so will let you know if clears the problem
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| Posted: Sunday May 8th, 2011 08:01 am |
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7th Post |
gazza
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Yep taken me a while to get around to it, but this fixed my problem
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