Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Comfort I Issues > Accessing Comfort from telephones |
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Comfort I Issues > Accessing Comfort from telephones |
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davids Member
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Have older style telephone handset that works 60-70% of the time when I dial in *XXXX#' to Comfort. Other interlinked phones around my house running off a couple of base stations don't work at all. Anyway I can tune Comfort to get this feature to work 100%?  |
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ident Administrator 
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Go to Configuration > Tuning Parameters and check AFE Line In Gain- Local Phone The default value should be 4. If yours is not 4, then set to 4. If it is already 4, then try a lower value 3 first, then higher values. Some phones have higher amplitude tones and require a smaller gain This is the method to import Tuning parameters from the default file newtuning.cctx If you have Comfigurator 3.1.1, and your Comfort ffirmware is 5.145 and above do File > Import Comfiguration Items > and browse for .CCTx filename newtuning.cctx in the folder Configs. When the window Select Items to Import comes up, check the box Tuning Parameters and press OK |
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davids Member
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The tuning parameters I have yanked from my Comfort system using Comfigurator 3.1 are attached. I can't readily identify the AFE Line In Gain parameter mentioned in the reply. David  Attachment: tuning.cclx (Downloaded 4 times) |
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ident Administrator
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You did not say that you had a Comfort I which does not have these same tuning parameters Try the following Reverse the polarity of the telephone and see if it makes any difference Change Location 100 value to 0 and reset (Eng Menu 7,4,1) We encourage users of Comfort I to upgrade to Comfort II so that we can support them better, especially if you are developing software for Comfort. We have very attractive packages, see http://www.comfortforums.com/forum25/1403.html It really makes sense to do so |
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