Comfort Home Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Exception when Reading from Comfort
 Moderated by: admin
 New Topic   Reply   Printer Friendly 
 Rate Topic 
 Posted: Saturday Aug 29th, 2009 10:38 am
   PM  Quote  Reply 
1st Post

Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3496

  back to top

In Comfigurator 3, if you encounter an Exception after Reading (previously called Comfort -> PC), this may be caused by an old configuration programmed by Comfigurator 2 which is not accepted by Comfigurator 3, probably caused by data in locations which have not been used in the old software

In the Exception window, click on "Copy to Clipboard" and paste the contents in an email to send to

Also look for a file called upload.dmp in
Documents and Settings\(username)\My Documents\Comfigurator
and send it to us as well
This will help to identify the issue causing the exception

Last edited on Saturday Aug 29th, 2009 10:41 am by ident

 Posted: Saturday Mar 20th, 2010 07:02 am
   PM  Quote  Reply 
2nd Post

Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 4375

  back to top

The incidence of exceptions when reading from Comfort have been reduced with  newer versions of Comfigurator. Please download the latest version from

Tthese exceptions are mainly due to systems which have been programmed by Comfigurator 2 where these is an incompatibility between the two, or the original program has been entered by keypad menu

Last edited on Sunday Sep 25th, 2011 04:16 am by

 Current time is 07:57 pm

UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems