Hello Comfort users / Cytech
I have a couple of questions / problems i want to share and try to resolve. Since last june i have a gen2 comfort CPU. During installation i run into a couple of problems / bugs:
- sometimes when resetting the system the recorded usernames and/or answering machine greeting message are erased. This is very annoying as you can imagine. How can i prevent this from happening?
- the total time of recording messages from incoming calls is limited to about 2 minutes. When configuring a longer time the phrase 'Thank you, goodby' is heard right after the greeting message so nothing can be recorded.
- when recording the user names and greeting message, you have to end the recording by pressing the #-key. When i listen to the recordings, at the end of these recordings the sound of this #-key is heard shortly. So it records a bit of the DTMF tone of this key. Is this configurable so that is does not record it?
- when someone leaves a message and hangs up, the busy tone of my phoneline is recorded for about 3 seconds. This is annoying because when someone listens to the greeting message and then hangs up without leaving a message, comfort indicates a new message is waiting on arrival / sign in, but al that is recorded is the busytone. Can i somehow learn comfort the detection of this busytone?
Thanks for reading and you suggestions!
Frans
Last edited on Monday Aug 21st, 2006 09:01 pm by posixx
|
