Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Arming and Disarming > System would not disarm |
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dcrera Comfort Installers
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Hi, I had an incident where a guest decided to wander around the house in the early hours of the morning while the system was in Night mode. When I got to the keypad, my guest was 'trying' to disarm the system (yeah). I am not sure what de did but I could not disarm the system. I had to disconnect the battery and mains to recover the system. Any ideas as to why I could not recover the system on the keypad ? Thanks |
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admin Administrator
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Suspicious sort of guest isnt he ? When you enter a wrong code too many times, the system will generate a Sign in Tamper and lock out the code. Check the event log and see if the Sign in Tamper event was recorded |