| PM | Quote | Reply | Full Topic |
| Joined: | Wednesday Sep 19th, 2007 |
| Location: | Singapore |
| Posts: | 221 |
| Status: |
Offline
|
Are you sure that is the Off code that you are learning? Is there a beep sound on the receiver when the Off signal is sent?
Can you check that the Off code was sent to the IR Transmitter? You can use your phone camera to see the IR signal as you are transmitting it. IR signals can usually be seen from a camera viewer
You can also Learn the transmitted code and compare it with the learned code to see if there are any differences
Send us the IFR file and the Raw code. The raw code is saved using a button onn the Learner software page
Hi,
We have taken a look at the IFR file and the raw code; both look okay.
Please provide us with more information by answering the question posted by slychiu earlier.
Is there a beep sound on the air conditioner when the OFF code is sent from Comfort?
Also, can you send the cclx file to support@cytech.biz so we can see if there are problems in configuration file? How does the OFF code get triggered? From Control Menu or somewhere else?
| Close Window |