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Posted: Tuesday May 25th, 2010 01:48 pm

Joined:	Saturday Mar 3rd, 2007
Location:	Singapore
Posts:	1200
Status:	Offline

We have found that for Comfort firmware up to 5.183, Vocabulary Upgrade operation (using UCM and Comfigurator) fails if a Slave (SEM) is installed. This causes Comfort voice to be lost

Disconnect the SEM and preferably keypads from Comfort before attempting the Vocabulary upgrade

Future Comfort firmware will correct this problem so that SEMs will not need to be removed before the Vocab Upgrade

For those who experience a vocab upgrade failure, the voice can be recovered by disconnecting the SEM and keypads before repeagting the Vocab upgrade operation

DO NOT interrupt the Vocabulary upgrade diring the process otherwise it may lead to the Flash being damaged

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