View single post by slychiu
 Posted: Monday Nov 9th, 2020 02:17 am
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slychiu



Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5085
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Can you confirm that you have done the following steps
  1. when the email arrives in the phone , click the download button
  2. In the Cytech App, Press the  Setup button
  3. Select the Profile, eg Default if you do not have any other profile
  4. In the Setup Profile page, press the Import Button
  5. Browse to the downloads folder in the phone, select the jrlccip file that you have downloaded. Check the date if your phone allows you do do that. The file size should be several Kilobytes. If it is very small the file may not be downloaded correctly
  6. Go back to setup and check that the LOcal IP and Remote IP addresses are as configured in the cclx file

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