View single post by mikeinnc
 Posted: Thursday May 7th, 2020 02:57 am
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mikeinnc

 

Joined: Wednesday Mar 18th, 2015
Location: Perth, Australia
Posts: 69
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Thanks, everyone, for the very useful comments. :)  Can I stress just how random this problem is - there seems to be no rhyme nor reason for it happening, and it's really just an annoyance rather than a critical issue. It doesn't in any way stop the alarm providing it's primary function, and if it weren't for me 'looking', I'd probably not even recognise that there even was a problem. 

My real concern is that when it does occur, it appears the only way to correct it is to 'dismantle' the panel cover, with all its attendant issues - tamper alarm; purposely obscure location etc.  

This would be the case whether I use the module reset button, or merely disconnect and reconnect the power (because of the backup battery, obviously). Yes, the reset button may 'fix' the problem, but it still means getting inside the panel box. And, of course, were I not of a technical 'bent', this would be a real problem!  

So, again, I'll repeat my question. I know that when this problem occurs, I can still access the system through the keypad or via an attached phone. So, is there some - perhaps obscure - method by which I could use this non-intrusive method to reset an apparently 'hung' ethernet module? And, if so - what is it? Regards - Mike

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