View single post by slychiu

Posted: Sunday Jan 6th, 2019 02:06 am

Joined:	Saturday Apr 29th, 2006
Location:	Singapore
Posts:	5500
Status:	Offline

It would be helpful to send your cclx file and event log to support@cytech.biz so we can check.Your custom power failure messages were never sent but the standard power failure mesages seem to be stuck behind the custom messages so there may be a problem with the custom power failure message
"Remote Signin - User # SMS Acknowledge" means the SMS was delivered successfuly to the network.
If this does not appear after "Dial Number #" that means the SMS was not successful perhaps due to network issues. Comfort should re-dial

"Remote Sign-in User N" means someone signed in to accept a call to voice phone. If this is not seen then the usert did not acknowledge or sign in, and Comfort should redial
The delay for announcing security aff after you disarm on the keypad while is it dialing out should be due to Comfort terminating the outgoing call and doing its housekeeping

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