mikeinnc
| Joined: | Wednesday Mar 18th, 2015 |
| Location: | Perth, Australia |
| Posts: | 69 |
| Status: |
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I entered the premises this morning, and on turning security "off" at my sole KP06 keypad, instead of the normal cheery voice, I got something akin to a strangled duck! The security did turn off, however and the LCD showed the correct message. I tried a couple more voice messages, and the same effect - indecipherable squawking! I should add that when I had left the premises a couple of hours earlier, the keypad voice had been quite normal. I have reset the system via Comfigurator; tried turning mains power off and on again after a few minutes; reloaded my configuration file but all to no effect. In fact, it has got worse - there is now NO voice at all, and the LCD screen is blank. The keypad (lower) section is still working - I can set 'security on' and 'security off' from the keypad. The voice circuitry is probably OK at the controller, since if I call in from a cell phone, I hear the 'away' message and can leave a message causing the yellow LED indicator to flash. Of course, I can't hear it at the keypad! The keypad is the only one on the system. It is a KP06 ver 6.010. It is cabled with Cat6 screened cable, and has worked perfectly since installation some 13 months ago. There have been no power issues here, and the event log shows nothing out of the ordinary. I haven't yet removed the panel from the wall - and I suspect I won't find anything if I do, as there is obviously communication between keypad and controller or the keys / buttons wouldn't work. Any help will be gratefully received!
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