View single post by sinky100
 Posted: Sunday Jul 19th, 2015 09:37 pm
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sinky100

 

Joined: Thursday Mar 8th, 2012
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Hi,

Whilst I was working away, my wife informed me that she was receiving a tamper alarm and the back door keypad (KP06) felt loose. The only thing that she was able to do was power down the system.

I have returned and re-secured the keypad, but on boot up the keypads alarm, and the front door keypad reports "Wrong Text push *1 together". Once I have done that, the keypad reports engineer sign in option is off. I have locally enabled engineer sign in, and pushed *1 and nothing happens.

I tried to write a enable & re-code the engineer sign in code from comfigurator, but I receive the attached error message.

Can you advised what has happened and how I resolve this - thanks!

Iain

 

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