View single post by agenor
 Posted: Saturday May 23rd, 2015 01:18 am
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agenor



Joined: Thursday Apr 21st, 2011
Location: Rijeka, Croatia
Posts: 86
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Hello!
A system we installed about 3 years ago manifests occasionally (not always) several problems. I'm attaching the first two pages of system report. If you need more information about the system, please let us know.

The problems are:

1. the panel's time and date is way off (but the battery is fine)

2. the system sometimes (sometimes even several times a day) looses voice

3. dialling in while the system is armed in away mode should get answered by the system and allow control after entering ID. However, sometimes the call is answered, but there's only silence (entering ID "blindly" doesn't work)

4. doorphone calls while in away mode should forward the call to our client's mobile number, but it doesn't work any more (this problem is pemanent)

Do you have some advice for us as to where to look for a possible common cause?

Thanks!

Attachment: document (dragged).pdf (Downloaded 3 times)

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