View single post by meep
 Posted: Sunday Sep 7th, 2014 01:13 am
 PM  Quote  Reply  Full Topic 
meep



Joined: Saturday Sep 6th, 2014
Location:  
Posts: 11
Status: 
Offline

  back to top

I've installed several versions of Configurator on a windows XP PC connected to my Comfort I system via RS232.

Selecting 'Comfort Entry' as the profile, whenever I start the application I get the following message;

'Error reading file C:\Program Files\Cytech\Comfigurator 3\Config\def17.cctx - There is an error in XML document (6, 731)'

Once I've done this, I cannot change the profile to something else. Here's what I've tried;

-Uninstalling and reinstalling (comfigurator 'remembers' the profile and does not offer the choice again)

-Removing the 'def17.cctx' file (configurator just replaces it on each restart)

-Renaming one of the other .cctx files as 'def17' (same problem occurs)

-Connecting up a different PC and reinstalling (same problem occurs)


So, how do I 'reset' configurator and get to select a different comfort profile?

Thanks

Peter

 Close Window