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| Joined: | Wednesday Jul 12th, 2006 |
| Location: | United Kingdom |
| Posts: | 771 |
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Many of them are Comfort 1 installations.
We made a policy some years ago of upgrading the files wherever possible from the old .ccl to the new .cclx so that everything we 'as up to date as it could be'.
This policy has worked well BUT is now showing serious flaws!
The 'new' format does in some way stabalise the old C1 boards, not so many odd things happen and we have never had a problem in upgrading and downloading a file.
HOWEVER over the past few months it has become apparent that adding components is 'fine' BUT adding anything other than the most simple program turns into a nighmare. Basically when using Comfigurator 3 you have NO WAY of knowing which functions work with C1 and which don't and even the ones you think should work like simple 'announce' commands fail to work.
Its time for us as an installation company to stop adding any further programming to Comfort 1 boards - the time spent testing things that do not work could be far better spent in replacing with an upgrade board.
I feel the same goes for the iphone app - we find that several of our customers have added iphone apps to their C1 systems which is great BUT its all about expectations and well iphone app and C1 is a place we will not go!
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Perhaps it time for Cytech to be definitive about older C1 boards and to say that they are unable to support programming with Comfigurator 3 and that only Comfigurator 2 should be used with C1 boards.
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