View single post by lennyh
 Posted: Wednesday Jun 26th, 2013 03:12 pm
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lennyh

 

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I contacted the 3 network to see if something technical could be done to sort out the problem. Unsurprisingly they could not offer technical support outside of mobile phone functionality. That's what I expected to hear.

So we went ahead and bought a PAYG sim from Tesco mobile (O2) and that rectified the problem immediately.

While the dialup is functional the line is quite distorted. The source of of the problem seems to be the antenna as it sounds like "mobile interference". We moved the antenna further from the control and separate GSM boxes and this lessened the distortion. However it is far from ideal even though we are at full distance with the supplied antenna lead (approx 1m).

Is there an extension lead available for this unit or can you advise on lessening the interference? Thanks

Last edited on Thursday Jun 27th, 2013 01:37 am by lennyh
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