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 Posted: Tuesday Feb 12th, 2013 07:48 am
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ident



Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
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This appears to be the same problem as reported in this thread http://www.comfortforums.com/forum48/3070.html

We have traced this problem. It is due to bug in Comfigurator (up tozs 3.5.6) if the Response Numbers exceed the maximum number (1023 for Ultra) then the Alarm Type Names are written to Comfort with an illegal character in front. When you Read from Comfort, the alarm type names will have the 1st letter missing The GSm SMS messages for alarm types will also be missing This will be fixed in the next release of Comdfigurator (3.5.7 or later)
You may be using Comfigurator 3.5.6 or earlieer
If you upgrade to 3.6.4 and rewrite to comfort then the problem should go away
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