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Vocabulary Upgrade
 Moderated by: slychiu
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 Posted: Monday Oct 12th, 2009 02:18 pm
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slychiu
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 Please read the UCM Manual with the new section on Vocabulary Upgrading attempting to upgrade the vocabulary on Comfort.
You can corrupt the voice on Comfort if this is not done carefully
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 Posted: Wednesday May 12th, 2010 12:53 pm
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admin
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 Some customers have reported problems with Vocabulary upgrade with Comfort II not being able to complete, resulting in Comfort without voice.

We have found that the presence of Slave in the network may cause this error.

Before doing a vocabulary upgrade please disconnect all Slaves by unplugging the KA/KB terminal block from the Slave.

The keypad KA/KB can also be disconnected during the vocabulary upgrade

We are investigating the root cause of this phenonmenon. In the meantime please use this workaround when doing a Vocab Upgrade.


Last edited on Wednesday May 12th, 2010 12:54 pm by admin
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