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Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > Vocabulary Issues > Missing numbers on menu

Missing numbers on menu
 Moderated by: slychiu
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 Posted: Sunday Sep 14th, 2008 11:04 am
   
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Podro
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Hi,

I have had a comms problem with my door station which I think I have isolated now to some water damaged tracks on the PCB so it will have to be replaced.  Whilst messing around with the door station I have inadvertently lost all the announced numbers on the menu system over the internal keypads.

For example all it says now is "Press [gap] to arm security system, [gap] for messsages..." and so on.

Any ideas what I have done?

I have reloaded the comfigurator file and reset the system to no avail.

Thanks,
Paul.


 Posted: Monday Sep 15th, 2008 02:52 am
   
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slychiu
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It appears that the voice may have been corrupted
You need to reload the Vocabulary using the UCM05 and Comfigurator
First upgrade to the latest version of Comfigurator 2.2.3
I assume you have Comfort II, not Comfort I
Start with a Sentence Table Download as the sentences may be corrupt not the whole vocabulary
Then do Transfer > Sentence Table Download
Select kate28.bin You can find kate28.bin from http://www.cytech.biz/Default.aspx?cmd=sQ0OYE9X66w%2b0P%2bAcFsmAI3j73Rwtfrj&fileid=176&dcid=1&pageindex=

When this completes, reset Comfort

If the menu is OK  then fine. If not then do a Vocabulary Download
Transfer > Vocabulary Download and select the same kate28.bin
This takes 20 minutes. Reset after


 Posted: Monday Sep 15th, 2008 09:09 am
   
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Podro
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Thanks.  I will give that a go.


 Posted: Sunday Sep 28th, 2008 11:04 am
   
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Podro
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Hi,

I did the sentence table download and the menu had corrected itself now saying every number but the display on the keypad showed "WRONG TEXT PRESS *1 TO SYN" so I did the full vocab download and it is still the same.

If I press *1 it doesn't do anything.

The vocal menu is fine but the LCD screen on the keypad displays the WRONG TEXT message no matter what I do.

Any suggestions...?

Thanks,
Paul.

Last edited on Sunday Sep 28th, 2008 11:04 am by Podro


 Posted: Sunday Sep 28th, 2008 03:26 pm
   
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slychiu
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The message Press *1 to sync means you must press BOTh * and 1 together, not * followed by 1


 Posted: Sunday Sep 28th, 2008 06:56 pm
   
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Podro
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That works - Thank you!


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