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Loss of arming tone , when setting the alarm
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 Posted: Tuesday Jul 21st, 2009 08:34 am
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incontrol
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Hi 
Having just up graded a comfort project from comfort I to II using the new Keypad KP04-wi ,  comfort II Ultra Firm ware 5.145 since the change setting the alarm has the following results  
1/ setting the alarm to away mode form the keypad (one touch padlocked) no response
2/ Setting the alarm via a  remote key fob,  using the  response  ‘autoArmAway’ set’s  the alarm, with  NO  arming tone on key pad, however it announces  the alarm state  after the final set.
3/ Setting the alarm to night mode using the Moon key , no  arming responses , but arms to night mode.
 I have checked:
 The arming and disarming settings, after exit delay 20sec, exit time 20sec
Keypad settings ,
Any ideas
 
Richard



 Posted: Tuesday Jul 21st, 2009 12:21 pm
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slychiu
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Richard
You have replaced Comfort I with a new Comfort II PCB?

Have you started a new file system using File > New with Comfigurator 3 and then transferred to default settings to Comfort II?
It looks like a problem wiith parameter settings that you describe which using a default file should fix.



 Posted: Tuesday Jul 21st, 2009 01:04 pm
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incontrol
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Hi Chiu
Yes I have replaced comfort I with comfort PCB II,
I did a convert file system, you think this could be the problem, ok I’ll try using the default file ( the job’s remote , but I have a CWM02 part installed)
I have another query ,I have the CWM02 I’m having problems with my browsers Java application , whilst on the java.sun.com site ( to test the java ) this works,
But when I try to connect to comfort web server the browser announces no java. If I look at my advance menu in explorer does not resemble the settings of the cwm02 manual . any pointers on this would be great



 Posted: Tuesday Jul 21st, 2009 01:35 pm
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slychiu
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Which version of IE or other browser are you using?



 Posted: Tuesday Jul 21st, 2009 01:59 pm
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incontrol
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Internet Explorer 8



 Posted: Tuesday Jul 21st, 2009 02:30 pm
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slychiu
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Can you also test with another browser say Firefox? see if you get the same message?



 Posted: Tuesday Jul 21st, 2009 02:43 pm
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incontrol
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Both browsers, would first display, the log in after stating that java is not supported , I would get the keypad log in with a yellow triangle with an exclamation mark inside the triangle .
The keypad would except my login but no screen would change

Now that I have a fix for the arming, I’ll have to revisit and try the java logging again.



 Posted: Wednesday Jul 22nd, 2009 02:57 am
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hendy
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It is strange that you can see "Sorry, your browser doesn't support java" message and the keypad log-in page both at the same time. If it does not support java then the keypad log-in page should not appear.
Can you go to this site: http://java.com/en/download/help/testvm.xml to see if the correct java version is installed.
You should be able to see the "Duke" dancing if it is okay.  Else, you should only see a grey box.

Another thing is to ensure that the number of UCMs programmed by Comfigurator is correct. By default, the ID of CWM = 2 so the number of UCMs should equal to 2 if there is no other UCM in the system.
You should see both red (485 TX) and green (485 RX) LEDs on CWM02 flashing fast if it is programmed correctly; otherwise, only the green 485 RX LED will flash and the red 485 TX LED will remain off.



 Posted: Wednesday Jul 22nd, 2009 01:05 pm
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incontrol
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When I did the browser check, I got the dancing duke,
Just checked the ccl file only one UCM is checked,’opps’ I’ll change this when I’m next on site
Thanks
Richard



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