Comfort  Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Old Version of Configurator
 Moderated by: admin
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Thursday Nov 11th, 2010 04:09 pm
   PM  Quote  Reply 
1st Post
nickbg
Member
 

Joined: Thursday Sep 6th, 2007
Location:  
Posts: 12
Status: 
Offline

  back to top

Strange request - but can anyone tell me where I can get an old version of configurator?  I need a verson less than V2.  I have lost the engineer code and understand that I can change it via an early version, then use a later version to make further config changes.

Kind Regards
Nick



 Posted: Friday Nov 12th, 2010 12:13 am
   PM  Quote  Reply 
2nd Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top

You can use Comfigurator 3, which does not require Engineer Code. Use your User Code to login, then change the Engineer Code and write to Comfort
It was the later versions of Comfigurator 2 which required Engineer code



 Posted: Friday Nov 12th, 2010 08:06 am
   PM  Quote  Reply 
3rd Post
nickbg
Member
 

Joined: Thursday Sep 6th, 2007
Location:  
Posts: 12
Status: 
Offline

  back to top

I will do that - however, since using the latest version my open front door chime has stopped working on response75. is this something to do with me having comfort1 and the latest version is all geared towards comfort 2 ?

Cheers
Nick



 Posted: Friday Nov 12th, 2010 01:19 pm
   PM  Quote  Reply 
4th Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top

The Comfigurator version should not make any difference to the chime for Comfrot I or 2
Response 75 is conditional on Flag 16 being 0, so perhaps you have actiovated another Response which has set Flag 16

Check what Responses set the flag 16



 Posted: Friday Nov 12th, 2010 08:08 pm
   PM  Quote  Reply 
5th Post
nickbg
Member
 

Joined: Thursday Sep 6th, 2007
Location:  
Posts: 12
Status: 
Offline

  back to top

Just re-installed old version and chime now works again - no other changes made......

Thanks for your help

Nick



 Posted: Saturday Nov 13th, 2010 12:59 am
   PM  Quote  Reply 
6th Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top

We would like to get to the bottom of this so other users will not face the problem

Can you let us know what is the firmware of your Comfort?
Can you send  the ccl file that you are using to support@cytech.biz

thanks



 Posted: Tuesday Nov 16th, 2010 01:45 pm
   PM  Quote  Reply 
7th Post
nickbg
Member
 

Joined: Thursday Sep 6th, 2007
Location:  
Posts: 12
Status: 
Offline

  back to top

Email Sent Slychiu

Cheers
Nick



 Posted: Saturday Nov 27th, 2010 01:53 am
   PM  Quote  Reply 
8th Post
slychiu
Administrator


Joined: Saturday Apr 29th, 2006
Location: Singapore
Posts: 5493
Status: 
Offline

  back to top

To update for the record on nickbgs problem with the chime response using Comfigurator 3.
The converted file had some Responses errors in red due to conversion
Actions like Get Security Mode are not converted correctly in Comfigurator 3 up to 3.2.4
The workaround is to double click the Responses so that the Ressponse wizard can resolve the error.




 Current time is 08:20 am
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems