| Posted: Friday Jan 4th, 2019 08:34 am |
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We have a number of customers that would like their existing comfort installations to be upgraded so that they can partition their alarms.
HOWEVER the partition function is not available on the app..... Which sort of defeats the object of upgrading as a large majority of our customers us an app to control.
Can we have a definitive time frame for implementation of this function please
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| Posted: Friday Jan 4th, 2019 08:39 am |
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slychiu
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Q2 of 2019 is estimated
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| Posted: Friday Jan 4th, 2019 08:42 am |
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Swiss-Toni
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These are the methods I use for my customers to get round the partioning of the App first is to make two Delete the heading on the Control program this eliminates sections. Not required.
The partition section is controlled by the user code!
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| Posted: Friday Jan 4th, 2019 09:58 pm |
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""These are the methods I use for my customers to get round the partioning of the App first is to make two Delete the heading on the Control program this eliminates sections. Not required.The partition section is controlled by the user code!""
Nope...... you are going to have to elaborate!
"first is to delete the heading on the control program !!!!!! HOW !
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| Posted: Saturday Jan 5th, 2019 07:43 am |
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Swiss-Toni
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User code is assigned to partition! Delete what you do not want in the control menu/group for the app(use a duplicate copy of cclx file so as not to delete all information ect and convert for app) Last edited on Saturday Jan 5th, 2019 07:45 am by Swiss-Toni
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| Posted: Tuesday Jan 8th, 2019 04:14 pm |
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NOPE
"User code is assigned to partition! Delete what you do not want in the control menu/group for the app(use a duplicate copy of cclx file so as not to delete all information ect and convert for app)."
Its the 'delete the heading in the control menu' that i'm not getting - are you suggesting that this can be done in the app or configurator? Either way I have no idea. Please elighten me!
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| Posted: Friday Jan 11th, 2019 02:56 pm |
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| Posted: Sunday Jan 13th, 2019 05:51 pm |
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toni - i simply do not understand what you are saying can you elaborate as we have customers that require partitions and I'm no prepared to offer the app until it supports partitions..... i.e I cannot sell the Comfort until the partitions are available on the app !!!!
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| Posted: Sunday Jan 13th, 2019 07:22 pm |
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Swiss-Toni
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As I said you have to delete files in comfigurator per partition (that you do not need)in the control menu! I do not have the ability to explain any further than that, I dont understand what you are missing....
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| Posted: Monday Jan 14th, 2019 08:11 am |
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slychiu
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Maybe you can send a cclx file as example?
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| Posted: Monday Jan 14th, 2019 06:30 pm |
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The Control menu (under "Control") has 5 control groups each with 0-9 tree below that.
The only thing that you can add or delete are the phrases that name the menus or the responses!
I take it you are "deleting the files" in comfigurator and not in the app or in notepad!
As Chiu suggests perhaps an example or .cclx file?
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| Posted: Tuesday Jan 15th, 2019 08:06 am |
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Swiss-Toni
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Exactly! you delete what you do not need for that partition. Hence you make copies so that you do not loose all information from main copy.
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| Posted: Tuesday Jan 15th, 2019 06:03 pm |
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Chiu is it just me - I am totally lost !
Are you saying that you have a different app (file) for each partition?
What has partitions got to do with the home control menu? are you programming the home control menu to switch day night home and off !
--------------------------------------------------------------
Here try this.....You program the HC menu to operate partition 1 with day night away and off - load the app file as Partition 1
Re program the next menu with partition 2 ,day night away and off - load the app as Partition 2
Chui would this work !
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| Posted: Wednesday Jan 16th, 2019 04:23 am |
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slychiu
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I think he means you can have 2 profiles in the app, 1 for each partition.
However that may not work in the way that you want
t is better to assign the user different user codes for each partition,
eg - User 1 - Partition 0
- User 2 - Partition 1
- User 3 - Partition 2
- User 4 - Partition 3
when you loig into the system sign in with the code assigned to the partition.
Then you can arm and disarm the assigned partition That is a simple solution, as Partitions are meant to be independent alarm systems
Last edited on Wednesday Jan 16th, 2019 05:58 am by slychiu
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| Posted: Wednesday Jan 16th, 2019 09:08 am |
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Swiss-Toni
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the partition does not seperate in HC in the app hence delete what is not required in the HC per user requirement!Which = different App per user.
Last edited on Wednesday Jan 16th, 2019 09:34 am by Swiss-Toni
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| Posted: Wednesday Jan 16th, 2019 03:01 pm |
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So in the attached file Ive tried to do a work around on partitions
FIRSTLY - USERS SIGN INIf I only have 1 partition assigned per user then its clear that signing in as that user will give access ONLY to items with the same partition.
HOWEVER if i tick all partitions for a user, that user has access to all partitions - which physiclly is fine: go to keypad in garage sign in user 1 it arms/disarms the garage (partition1) : go to keypad in house sign in user 1 it arms and disarms the house (partition2).
If i now sign in on the app (or comfigurator) user 1 code and I arm or disarm ( in the case of Comfigurator in use mode) which partitions am I arming or disarming?
SECONDLY - control menu. The .cclx file provides a control menu with alarm and home alarm and garage alarm both with feed back. The home alarm is PROGRAMMED with partition 1 arming and feedback: the garage alarm is programmed with partition 2 arming and feedback.
IF I HAVE THIS CORRECT, User 1 is assigned to partition 0, 1 and 2when user 1 signs in to pp th main arm and disarm will arm and disarm partitions 1 AND 2.
If he goes to control then home is partition 1 and garage is partition 2.
What happens in Comfigurator user mode?
Attachment: Partition test.cclx (Downloaded 1 time)
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| Posted: Thursday Jan 17th, 2019 12:00 pm |
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slychiu
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You have almost got it right, but not quite.
If a user is enabled in more than 1 Partitions , eg 0,1,2,3, when he signs in via the app, he will go into the 1st partition ie 0 and arming and disarming will be for that partition
(of course using the keypad there is no problem as Keypads are assigned to 1 partition, so the user has to be enabled for the partition of that keypad, eg Garage keypad will arm/disarm garage only if the user is enabled for that partition)
For your control menu, you have Home (Partition 1) and Garage (partition 2) Groups .
eg Arm Away Home
If Partition = 1 Then
AutoArm AwayMode
End If
Only user in partition 1 is allowed to arm Home
For the Garage
If Partition = 2 Then
AutoArm AwayMode
End If
Only user in partition 2 is allowed to arm Garage
So if the user which is enabled for both partitions signs in, he will go into partition 1
He can arm the Home, but NOT the garage, because garage is only for partition 2.
So the solution for the Garage is
Set Partition = 2
AutoArm AwayMode
Look at the Partition Instructions download from http://www.cytech.biz/partitions_in_comfort.html which explains what are the actions applicable and how to achieve different tasks
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| Posted: Friday Jan 18th, 2019 08:57 am |
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What would happen if i set the USER 1 partition permissions to 0,1,2 and 3
Presumably this idea would then work for user 1 ? (or any other user that had those partition permissions ticked)
A
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| Posted: Saturday Jan 19th, 2019 02:08 am |
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slychiu
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A user who is authorised for partition 1 and 2 would be able to arm Home and Garage by this program
Remember that is a user is authorsed for several partitions, they will be logged into the 1st partition that they are authorised for eg 0
Any user would be able to arm the garage using the programOnly user for partition 1 would be able to arm the Home
You could also use the conditon "If User number = " to determine who can arm
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