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UCM GSM Low Battery

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Posted: Friday Jul 20th, 2012 09:00 am

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Howser
Member

Joined:	Monday May 22nd, 2006
Location:	Pretoria, South Africa
Posts:	226
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I replaced my Panel battery yesterday, and got the SMS - 07 Low Battery-001 Main as expected.

A few hours later I got the Low Battery Restore Message, but instead of 001 Main for the Panel I got the name for Zone 01.

Posted: Friday Jul 20th, 2012 09:24 am

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ident
Administrator

Joined:	Wednesday Aug 9th, 2006
Location:	Singapore
Posts:	3493
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Possible bug needs to be checked

Posted: Monday Jul 23rd, 2012 12:15 am

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hendy
Cytech

Joined:	Wednesday Sep 19th, 2007
Location:	Singapore
Posts:	221
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Howser, what is your Comfort firmware type and version?

You can get the info from Comfigurator software's Transfer menu >> System Information...

Posted: Monday Jul 23rd, 2012 08:36 pm

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Howser
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Joined:	Monday May 22nd, 2006
Location:	Pretoria, South Africa
Posts:	226
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hendy wrote:
Howser, what is your Comfort firmware type and version?

My Firmware Type is Comfort II Ultra.
Version 6.020

Posted: Tuesday Jul 24th, 2012 03:59 am

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hendy
Cytech

Joined:	Wednesday Sep 19th, 2007
Location:	Singapore
Posts:	221
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I use the same firmware version to test but did not manage to get the same issue as yours.

Can you send your cclx file to support@cytech.biz so we can check?

Posted: Tuesday Jul 24th, 2012 05:59 am

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Howser
Member

Joined:	Monday May 22nd, 2006
Location:	Pretoria, South Africa
Posts:	226
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Project file sent.

I think I should add that in the event log, it was logged properly, it is only the SMS that had the wrong name.

Event Log

07/19 06:04 Low Battery # Comfort Controller
.
.
.
07/19 20:00 Low Batt Restore # Comfort Controller

Last edited on Tuesday Jul 24th, 2012 06:40 am by Howser

Posted: Tuesday Jul 24th, 2012 07:17 am

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hendy
Cytech

Joined:	Wednesday Sep 19th, 2007
Location:	Singapore
Posts:	221
Status:	Offline

Have checked your file but did not manage to get the same problem.

Can you upgrade the Comfigurator software to the latest beta 3.5.2 from http://www.cytech.biz/software.html ?

I'm using that Comfigurator version to write your config file to my test bench.
Perhaps it is one of the bug in older Comfigurator 3.4.0 that you are currently using.

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Comfort Automation/ Security System Forums > Products > GSM Module > UCM GSM Low Battery

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