Comfort  Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register

Heatmiser Data Error
 Moderated by: admin
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Monday Nov 4th, 2013 03:55 pm
   PM  Quote  Reply 
1st Post
The Old Scholar
UCM Pi Users
 

Joined: Thursday Sep 10th, 2009
Location: United Kingdom
Posts: 14
Status: 
Offline

  back to top

Hi.

I've just added a UCM/Heatmiser to an existing configuration with Flags, Counters etc set up, but I am receiving an error in the bottom left hand corner of Comfigurator, 'Heatmiser Data Error'. I can see there is reference to this in the UCM manual, but with no further information. What will the UCM be detecting that causes this error to appear?

Possibly relating to this problem there doesn't appear to be any reporting back through Flags or Counters for thermostats 11-14 (1-7 are fine and report back; there are none configured as 8, 9 and 10). I have checked all wiring connections and it seems ok. The Heatmiser network works fine on all stats through Heatmiser Netmonitor.

Any help would be appreciated. Thanks



 Posted: Tuesday Nov 5th, 2013 12:37 pm
   PM  Quote  Reply 
2nd Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

The data error appears to be a CRC error from Heatmiser which appears occasionally
We are not sure why it happens but it does not seem to cause much problems

Can you send your cclx  file to support@cytech.biz so we ca investigate the other matter of flags and counters


Is there any reason why the heatmiser numbers are not continuous 1 to 11?



 Posted: Tuesday Nov 5th, 2013 01:16 pm
   PM  Quote  Reply 
3rd Post
The Old Scholar
UCM Pi Users
 

Joined: Thursday Sep 10th, 2009
Location: United Kingdom
Posts: 14
Status: 
Offline

  back to top

Hi. Thanks for the reply.

I have sent the file over.

The only reason for the gap in numbering is to indicate different floors of the building, i.e. 1* is a stat on the first floor.



 Posted: Wednesday Nov 6th, 2013 06:17 am
   PM  Quote  Reply 
4th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

The Netmonitor is also a controller on the Heatmiser RS485 bus, as is the UCM/Heatmiser
If left on the netwoork during a Learn, it could cause errors so it is best to remove the Netmonitor while learning
This will be added to the UCM/Heatmiser manual



 Posted: Wednesday Nov 13th, 2013 06:39 am
   PM  Quote  Reply 
5th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

We have found that the "Data Error" status sometimes may appear. This means a CRC error. This can be ignored normally if it does not constantly re-occur. The status of counters, flags and sensors will not be in error as it is updated periodically from Heatmiser according to the Properties tab



 Posted: Sunday Feb 2nd, 2014 10:42 am
   PM  Quote  Reply 
6th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

The Data Error problem has been fixed in UCM/Heatmiser  firmware 7.038, see http://www.comfortforums.com/forum42/3700.html



 Current time is 02:02 pm
Top




UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems