| Posted: Thursday Nov 23rd, 2006 01:28 pm |
|
1st Post |
Home
Comfort Distributors
| Joined: | Wednesday Jul 12th, 2006 |
| Location: | United Kingdom |
| Posts: | 771 |
| Status: |
Offline
|
back to top
|
We have just experience 2 doorphones that have had 12V shorted (both now returned). Both units were less than 12 months old, both happened to fail within a couple of weeks of each other.
We have had a couple of days of cold weather - just wondering wether these units are part of a batch that may give trouble in increasingly cold weather ........
ALSO both were troublesome in that they caused allsorts of dialouts (see other posts) low battery and security alerts of varous types.
|
| Posted: Friday Nov 24th, 2006 04:05 am |
|
2nd Post |
slychiu
Administrator
| Joined: | Saturday Apr 29th, 2006 |
| Location: | Singapore |
| Posts: | 5499 |
| Status: |
Offline
|
back to top
|
Which are they DP03 or DP01 or are they DP02? Either way, the PCBs are all conformal coated to prevent water ingestion. Is there a sign of track damage on the PCB? Is there condensation in the cold weather?
Cold weather should not cause this to happen
|
| Posted: Friday Nov 24th, 2006 06:39 am |
|
3rd Post |
Home
Comfort Distributors
| Joined: | Wednesday Jul 12th, 2006 |
| Location: | United Kingdom |
| Posts: | 771 |
| Status: |
Offline
|
back to top
|
PC01-007C BS0347
Label: k17196
Both look in V good condition.
|
| Posted: Friday Nov 24th, 2006 07:47 am |
|
4th Post |
slychiu
Administrator
| Joined: | Saturday Apr 29th, 2006 |
| Location: | Singapore |
| Posts: | 5499 |
| Status: |
Offline
|
back to top
|
That date code is from 2003, so I am surprised that you installed only a year ago. Return it through the usual channels so we can take a look at the failure mode
|
|
