| Posted: Sunday Mar 24th, 2013 11:28 am |
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1st Post |
wexfordman
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| Joined: | Monday Jan 1st, 2007 |
| Location: | Cork, Ireland |
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Hi
Got home last night and as we were retiring for the night, went to arm comfort. It was only then I noticed that it was completely dead!
So I went to the main panel checkers power etc was ok and then disconnected power and batteery and reconnected
Thankfully comfort restarted ok!
A few secs later a communications failure came up pointng to one of our scs switches so Iwent to check it and it was dead. Pulled it out checked wiring etc and all looked ok.
Now a few weeks ago I also got a comma failure but it cleared and i can't remember from where but it may well have been scs.
The scs does look a bit dodgy, in that the buttons were a bit hard and tended to need a bit more force to activate with no spring in the buttons etc.
Anyway, looking for some advice.
Could the faulty scs have caused comfort to go dead like that?
Can I get scs repaired?
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| Posted: Sunday Mar 24th, 2013 01:51 pm |
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2nd Post |
slychiu
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| Joined: | Saturday Apr 29th, 2006 |
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I suspect that the SCS fault shorted the RS485 bus thus preventing all communications and making it appear that Comfort was dead, but in reality it was working but was unable to talk to any device
If it happens again, remove the SCS from the network and see if things come back to normal (with Comms Failure)
You can send the SCS for repair by contacting the distributor or sending it back to the factory at address
Cytech Technology Pte Ltd
55 Ubi Avenue 1 #07-04
Singapore 408935
include a note with your return address and describe the symptoms
We may charge for repair and return shipment but the cost will be comparatively low
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| Posted: Monday Mar 25th, 2013 08:51 am |
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3rd Post |
wexfordman
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Thanks Slychiu,
Just to update, the scs was dead completely, and to test I moved it to another position and it remained dead.
I the just swapped the pushbutton panel between 2 scs's and both started working again!!!
All looks ok for the moment, so will keep an eye on it.
Co-incedentally, just had a PIR fail last noght as well (although the PIR is 12 years old, so prob not unusual).
Regards,
Eamon
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| Posted: Friday Mar 29th, 2013 11:22 am |
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4th Post |
wiredhome
Comfort Distributors
| Joined: | Thursday Apr 12th, 2007 |
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Hi Eamonn
I have a scs in stock in dublin if your stuck
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| Posted: Saturday Mar 30th, 2013 05:46 pm |
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5th Post |
wexfordman
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Thanks wired, will bare that in mind.
I've had a few funny things happen again today,
System seems to have reset itself, time and date were set back to 2008 I think. Front keypad stopped working, rs485 comms fail alarm, and as well as that my velbus lights stopped working.
Points to something funny on the ka/kb bus, but going to be tricky to figure you, as I have 8 devices on the bus (ucm eth, ucm velbus, 4 scs06's and 2 keypads!
Regards,
Eamon
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| Posted: Saturday Mar 30th, 2013 09:37 pm |
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6th Post |
wexfordman
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Stranger and stranger. After a few resets, I figured that it seems to happen (as in I could recreate it, or notice exactly when it happened) when I started sending comfort to velbus commands.
For some reason that was making the bus go down, loose the keypad etc. I figured, ok, looks like some kind of a hardware issue, or wiring etc, but I had not made any changes that would have done this.
Anyway, was able to recreate this a few times, so decided to go back a version on my config file (I had changed some minor items in my config file a few days ago).
Since I reverted, Its not happened since, and I cannot recreate it. Fingers crossed, that might be the issue, but will watch over next few days.
Def an odd one if it does turn out to be the config file. It was so unusual! Basicaly, I logged on to the android app, and went to turn on a light, the app would freeze, and then you would hear comfort kepypads do the dreaded beep and lock out, needing a restart!
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| Posted: Sunday Mar 31st, 2013 02:35 am |
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ident
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Can you isolate the response that causes this to happen?
If it is consistent, you should be able to find the cause
Cause of comfort resettiing itself could be a nested response which calls itself
However that should not cause the bus to hang. Only a module which is faulty can do that.
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| Posted: Sunday Mar 31st, 2013 11:47 am |
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8th Post |
wexfordman
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Will try and find it ident, will reload the suspect config file.
The odd thing was, that when I replicated it last time, it was any velbus command,ie, if I turned oneither the kitchen light or an outside light, the fault occurred.
Been running smoothly since I reverted to last config though.
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