Posted: Wednesday Feb 20th, 2013 05:24 pm |
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1st Post |
rodime
Comfort Installers
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I had a power failure last night and noticed that the iphone app was no longer working immediately after. Not completely unusual. However, I can no longer connect to Comfort no matter what I do. I've tried hard reset, restarting router, powering off comfort, no luck. Neither comfigurator or the iphone app can connect.
Comfort 2, Firmware 6.011, UCM Ethernet 6.012, comfigurator 3.6.4
Any ideas?
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Posted: Wednesday Feb 20th, 2013 06:29 pm |
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2nd Post |
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Joined: | Wednesday Jul 12th, 2006 |
Location: | United Kingdom |
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Can you see the ethernet module using DS manager?
Is the ethernet UCM adress 1 - we always set a remote access device to some other address other than 1 and try to use this ONLY for the app (or other application)
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Posted: Wednesday Feb 20th, 2013 08:15 pm |
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3rd Post |
Posted: Wednesday Feb 20th, 2013 08:22 pm |
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4th Post |
rodime
Comfort Installers
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Found the issue!!. Somehow the power outage had affected the LAN port switch. I turned the switch on and off and all back to normal. Was nothing to do with comfort after all.
Thanks
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Posted: Thursday Feb 21st, 2013 12:35 am |
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5th Post |
slychiu
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Joined: | Saturday Apr 29th, 2006 |
Location: | Singapore |
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Not everything is as good as Comfort in recovering from powwer faiures
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Posted: Thursday Feb 21st, 2013 05:09 am |
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6th Post |
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