Comfort Automation/ Security System Forums Home
Home Search search Menu menu Not logged in - Login | Register
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > How to turn off technical issues being reported on the keypad?

How to turn off technical issues being reported on the keypad?
 Moderated by: admin
 New Topic   Reply   Printer Friendly 
 Rate Topic 
AuthorPost
 Posted: Friday Nov 9th, 2012 06:58 am
   PM  Quote  Reply 
1st Post
agenor
Comfort Installers


Joined: Thursday Apr 21st, 2011
Location: Rijeka, Croatia
Posts: 86
Status: 
Offline

  back to top

Sometimes it happens that one of the SEM modules looses power (both battery and main) due to some problems with wiring (which we're working on).
In such case, the keypad starts emitting very, very loud beeps, announcing this error.
The user, naturally, doesn't want to be disturbed about such technical issues (it is sufficient that a maintenance guy receives the alarm on his mobile number).
What do we need to do to turn of such annoying alarm reporting on the keypad (so that it only gets reported by phone)?


 Posted: Friday Nov 9th, 2012 07:53 am
   PM  Quote  Reply 
2nd Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

The RS485 Communications Alarm is an Alarm Type which you can find in Security Types Settings > Alarm Types in the screenshot below
Select the RS485 Ccommunications Alarm, and in  the Right Pane change the Siren Type Name from "Short Trouble" to "Unassigned"

This will cause No siren sound to be produced when a RS485 Communications failure is detected

Last edited on Friday Nov 9th, 2012 11:34 am by ident


 Posted: Friday Nov 9th, 2012 09:30 am
   PM  Quote  Reply 
3rd Post
agenor
Comfort Installers


Joined: Thursday Apr 21st, 2011
Location: Rijeka, Croatia
Posts: 86
Status: 
Offline

  back to top

Thanks. But, did you notice, the alarm doesn't sound on the siren. It sounds on the KEYPAD! The siren exists in the system, it is connected, but it doesn't sound.


 Posted: Friday Nov 9th, 2012 11:32 am
   PM  Quote  Reply 
4th Post
ident
Administrator


Joined: Wednesday Aug 9th, 2006
Location: Singapore
Posts: 3493
Status: 
Offline

  back to top

The alarm does not always sound on the siren
You do not want a Trouble alarm to sound on the siren, correct?

Whether the siren sounds or not depends on the Siren Type settings




The Bell Output setting for each Siren Type determines if the siren Type is heard on the Siren or bellbox


 Posted: Friday Nov 9th, 2012 11:47 am
   PM  Quote  Reply 
5th Post
agenor
Comfort Installers


Joined: Thursday Apr 21st, 2011
Location: Rijeka, Croatia
Posts: 86
Status: 
Offline

  back to top

I see. Yes, you are right. Thanks!


 Current time is 11:53 pm
Comfort Automation/ Security System Forums > Support > Problems & Troubleshooting > How to turn off technical issues being reported on the keypad?
 Top

UltraBB 1.172 Copyright © 2007-2014 Data 1 Systems