Posted: Saturday Nov 7th, 2009 06:55 pm |
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rotorhead
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I have just finished my Comfort install and having powered up the panel and started the basic configuration I found that I had lost my wireless connection - turning panel off allowed laptop to re-connect.
Has anyone else had this problem?
My wireless router and Comfort panel are both in the same services room and since all my network and alarm cabling terminates there moving either will be a huge amount of work.
I have changed my routers channel which has helped but connection still flaky.
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Posted: Sunday Nov 8th, 2009 01:28 am |
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slychiu
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There is no way Comfort should interfere with your wifi connection at 2.4 Ghz
Do you mean you are losing your Internet connection or wifi connection?
Are you losing your Internet connection because of ADSL interference?
Describe your connections and equipment and how Comfort is connected
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Posted: Sunday Nov 8th, 2009 10:32 am |
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rotorhead
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Hi Slychiu,
My Comfort panel is mounted in a small service alcove mounted on the wall just below ceiling height; electrical consumer unit and underfloor heating controller also mounted on same wall. Below these are a number of shlelves, the router and cordless phone live on the shelf with shoes on the shelves below.
The phone and router have shared the shelf since I routed the phone line into the space nearly two years ago - that's where the comfort panel was going.
Yesterday, I powered up Comfort for the first time whilst my wife was online using the laptop in the lounge and the wireless connection dropped out - no network at all. Removing power from Comfort restored connection.
I havent yet connected the phone line to the panel, that is todays job. At the moment the phone wire runs behind the panel to a combined phone/ADSL out box, an additional wire runs back up behind the panel to a slave socket in the kitchen.
I might try moving the phone up to the kitchen just in case it's a combination of interference sources.
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Posted: Monday Nov 9th, 2009 03:36 am |
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ident
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Look for some other equipment that is powered by Comfort which may be causing this interference. Disconnect everyting that is connected to Comfort 12V/COM, etc except keypads and see if there is still inteference with the network
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